Updated December 03, 2002.
James H. Wesson
wessonj at mac dot com
http://www.jpj.net/~wessonj/work
QUALIFICATION SUMMARY
- Excellent planning, organizing, problem solving and troubleshooting
abilities
- Three years computer support for scientists, students and physicians
- Extensive Macintosh and Windows computer experience
- Excellent written, oral and interpersonal communication skills
- Tier 1 and 2 telephone and desktop support skills
- Enthusiastic about learning and researching the use of new technology
 Computer Skills
Windows and PC Experience |
| - 12 years of PC experience |
| - Daily use of Windows 9X, 2K Pro, XP Pro |
| - Three years of trouble shooting, telephone and desktop support
for Windows 9X, 2K Pro, XP Pro operating systems and applications |
| - Windows Networking across WAN an LAN environments, NT Domain
administration across WAN, Trust setup and configuration, desktop
and server TCP/IP setup and configuration |
| - Internet applications including Netscape Communicator 4.X and
6, Internet Explorer 3.0 through 6, various telnet and SSH clients
(FSecure, SecureCRT, SSH), various ftp clients including WSFTP and
CLI, Eudora 3.0 through 5.X, Outlook Express 4 through 6, Outlook,
various webmail front ends |
| - Productivity applications and suites including Microsoft Office
97 to XP, Corel WordPerfect 6.1 and 7.0, Adobe PageMaker 6.5, Microsoft
Outlook, Adobe Photoshop 4.0 and 5.0 |
| - HTML basic editing using Macromedia Dreamweaver 3 and MX, Notepad,
text editors |
| - Installing, upgrading and repairing Windows 9X, NT 4 workstation
and Server, 2K Pro and XP operating systems |
| - Installing, upgrading, repairing and removing Windows 9X, NT
4 workstation and Server, 2K Pro and XP applications |
| - Installing, setting up and removing PC hardware including hard
drives, CD-ROM and CD-RW drives, memory, NICs, modems, video cards,
CPUs, Zip drives, sound cards, scanners, drawing tablets, printers,
SCSI controllers, 35mm film recorders, 35mm slide scanners, flatbed
scanners, digital cameras, media readers |
| - Hardware experience with Dell OptiPlex and Dimension desktop
systems, Dell Latitude and Inspiron laptops, Dell PowerEdge servers,
Sony Vaio laptops, Compaq Deskpro towers and desktops |
Macintosh Experience |
| - 12 years of Macintosh experience |
- MacOS Classic: 6 through 9.2.2 (daily use since 1990)
- MacOS X: 10 through 10.1.5 (daily use since beta release in 2000) |
|
- Classic and X Internet Software: Netscape 4.7x and 6, Internet
Explorer 3.5 through 5.2, Outlook Express 4 through 5, Entourage
2002 and X, Vicomsoft FTP Client, Fetch FTP, MSN Messenger, AOL
Instant Messenger, Yahoo! Messenger, Real Player, QuickTime, Windows
Media Player, Nifty Telnet SSH edition
- MacOS X: Network Utility, terminal use of SSH, telnet, ftp, Network
Utility functions via CLI |
| - Productivity software including Microsoft Office 98, FileMaker
Pro 3.0 through 6.0, 2001 and X, Adobe Acrobat Reader 3.0 through
5.0, Acrobat 5.0, Quicken 97 through 2002, Sound Edit 16, |
| - Graphics and layout software including Photoshop 2.5 through
7.0, Adobe PageMaker 6.0, GraphicConverter 5, |
| - HTML editing experience with BBEdit 4.5 and other text editors,
Macromedia Dreamweaver 3 |
| - Software: installing, upgrading, removing and troubleshooting
Macintosh software on Macintosh hardware from 680X0 to current G4
models |
| - Hardware: installing, upgrading, removing and troubleshooting
Macintosh hardware including internal and external SCSI hard drives,
CD-ROM drives, memory, network hardware, cooling fans, processor upgrades,
monitors, Zip drives, scanners, drawing tablets, trackballs, printers,
digital cameras |
| - Beta testing various shareware and commercial software including documenting errors and performance and sending information to the developers |
Networking Experience and Skills |
| - Three years of extensive WAN and LAN experience |
| - AppleTalk deactivation transition to Apple Filesharing Protocol
(AFP) over TCP/IP |
| - Worked closely with different network services groups to request
port activation, identify ports for activation, request new drops
for ports, setup drop locations |
| - Setup dial-up networking for Windows and Macintosh computers |
| - SBC DSL setup and configuration including router and wireless
setup |
| - 802.11b wireless networking setup for Windows and Macintosh |
| |
 Internet
and Information Research Skills |
| - 11 years of internet and information research skills |
| - Extensive use of http, ftp, telnet |
| - Authored HTML for personal and university web pages, attended HTML intermediate and advanced level classes to supplement HTML skills
|
| - Extensive World Wide Web research experience using multiple search engines |
| - Use of proprietary information research tools including Academic Index (CD and online version), ABI Inform, MLA Bibliography, Hoover's U.S. Business Directory, Marchive |
| - Assisted in teaching internet seminars for Alabama reference librarians and Alabama Library Exchange |
| - Taught telnet and ftp use to librarians at in-house internet seminars |
Management and Administrative Skills |
| - Twelve years of management and administrative skills |
| - Worked extensively on numerous large-scale administrative projects
|
| - Researched materials for various projects and compiled and organized all materials for presentation
|
| - Maintained schedules and files for dean of admissions
|
| - Supervised 15 to 20 employees |
| - Developed solutions for organizing and maintaining a university library reserve collection |
| - Developed methods for maintenance of 300,000 volume university library collection |
| - Contacted faculty and staff members in person and through telephone and email |
Employment History |
| Computing Resource Manager, UCSF
Department of Dermatology, San Francisco, CA |
|
03/2001-10/2002 |
| (computing resource
manager detailed job description) |
|
|
| |
|
|
| Computer Resource Specialist, UCSF
Department of Dermatology, San Francisco, CA |
|
06/1999-03/2001 |
| (computer resource specialist
basic job description) |
|
|
| |
|
|
| Administrative Technical Support, Chadwick
University, Birmingham, AL |
|
1997-1999 |
| |
|
|
| Administrative Assistant, Chadwick
University, Birmingham, AL |
|
1997-1999 |
| |
|
|
| Reserves Circulation Assistant, UAH
Library, Huntsville, AL |
|
1992-1997 |
| |
|
|
| Work Study Student Assistant, UAH
Library, Huntsville, AL |
|
1990-1992 |
| |
|
|
Manager/Projector Operator, Carmike
Cinemas, Nashville, TN |
|
1983-1988 |
Education
BA Degree, Philosophy, 1994, University of Alabama in Huntsville
Performance Awards |
| - Staff Performance Award: July 2000 |
| - STAR Recognition Performance Award: July 2002 |
 Personal
Database Development Projects |
| - Job Search Database:
FileMaker Pro 5 through 6 database to assist with job hunting activities. |
| |
References available upon request
|
Conferences,Training,
Personal Reading